Miałem bardzo podobne przemyślenia, cieszę się, że ktoś je tak ładnie ubrał w słowa <3 #ux

"Increasingly, I think UX doesn't live up to its original meaning of "user experience." Instead, much of the discpline today, as it's practiced in Big Tech firms, is better described by a new name.

UX is now <<user exploitation>>."

https://creativegood.com/blog/21/losing-faith-in-ux.html